Frequently Asked Questions
Everything you need to know about Saie and your order.
Are Saie products considered clean and sustainable?
Yes, we prioritize 'The Saie Standard' by using high-quality, non-toxic ingredients and sustainable packaging materials like glass and post-consumer recycled plastic.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We want you to love your glow. If you are not satisfied, we accept returns for products within 30 days of purchase, provided they are in their original condition.
Does Saie test on animals?
Never. Saie is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we ask others to do so on our behalf.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to bring Saie to more countries in the near future.
Can I change or cancel my order after it has been placed?
Our team processes orders quickly to ensure fast delivery. Please contact us within one hour of placing your order, and we will do our best to accommodate your request.